Double Loop Satchel

Thank you for choosing to shop with ELISE WHITE. As a dedicated US-based online retailer specializing in bag products of diverse styles and materials, we focus on standardized order handling and safe, compliant logistics distribution. Our core goal is to ensure every bag order is professionally packaged and delivered intact to customers within a reasonable logistics cycle.
Shipping fees for all bag orders are calculated individually based on package weight, outer packaging dimensions and delivery region. The final logistics cost will be automatically computed and clearly displayed on the checkout page prior to payment, with zero hidden charges or subsequent supplementary fees.

We adopt unified standard shipping service for all orders, with an estimated delivery cycle of 15 business days after warehouse dispatch. This delivery timeframe is only a preliminary reference. Actual parcel arrival may be affected by logistics carrier efficiency, cross-border customs clearance progress, extreme weather, regional logistics restrictions and holiday operational suspensions.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@cesarpetfriend.shop. Please note that returns will need to be sent to the following address: 342 Park Ave S, New York, NY 10010, United States.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@cesarpetfriend.shop. 

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